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The Star Tribune Selects FormRouter For
Online Forms
CARY, N.C. (July 14, 2004) – FormRouter, Inc., announced
today that the Star Tribune, a news and information company
serving the Minneapolis/St. Paul area, selected FormRouter
to enhance its customer service through online forms. The
FormRouter service was chosen to capture responses from customer
service online request forms directly to their desktop.
The Star Tribune implemented precise forms, tailored to meet
the needs of both its customers and internal processes. The
IT department built five separate secure forms targeting specific,
common customer requests. Each form contains required fields
to ensure complete information is collected to facilitate
the execution of requests. They added customized E-mail alerts
that are sent automatically to customers when forms are submitted.
“We’re pleased to support the Star Tribune in better
serving its customers,” said Kurt Kaliebe, vice president,
business development for FormRouter. “Our media and publishing
solutions enable companies to generate more revenue, save
money and work with their current systems. Solutions include
subscription and renewal forms, wedding and event announcements,
real estate ads, auto ads, advertising response with tracking,
and data merge for desktop publishing.”
About FormRouter
FormRouter is redefining how large and small organizations
deploy electronic forms. FormRouter’s hosted service
slashes the cost, reduces the time and simplifies the task
of collecting data through forms. Using FormRouter, non-programmers
and IT professionals can deploy Adobe® PDF®, Microsoft®
Excel®, HTML, Macromedia® Flash, ASP.NET and WAP forms
in minutes with no servers and no programming. Encrypted results
can be downloaded to Microsoft Access®, Microsoft Excel
or any ODBC compliant database. Integrated alerts support
e-mail notification, payment processing through VeriSign®
and Authorize.Net® and CRM integration with salesforce.com.
Your form | Online | 5 minutes | Secure | No programming.
To learn more about FormRouter, visit www.FormRouter.com.
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