The Hospice organization needed the ability
to create and host secure registration forms online. They also
needed a secure way to collect responses directly to a database
in their office.
Without this capability, billing for registrations was difficult,
their website looked unprofessional and communication with event
participants to confirm registration was inadequate. Here were
the specific challenges:
Capture annual conference registrations with payments.
Hospice hosts an annual conference that requires an payment
to be made. To properly manage attendees, data needed to
flow into a desktop database without re-keying.
Capture workshop registrations with payments.
As workshops change, different forms must be implemented.
Hospice needed the ability to rapidly create secure online
forms with payment processing themselves - without additional
Capture online donations.
A permanent donation form needed to be added to the Hospice
website to collect funds during off hours.
To meet their online registration challenges,
Hospice utilized FormRouter technology to manage registrations
for their annual conference. Due to the overall success of the
conference management, Hospice has since integrated FormRouter
technology to conduct anonymous surveys, capture data from affiliates.
Hospice was able to meet all of the above challenges
with FormRouter. As a result, Hospice
Captures 1000s of event registrations, payments and donations
Developed a database for future events and donations
Saved significant time and money (a fixed fee per year
- all you can eat)
Took direct control of form creation, hosting and capturing
Now does surveys and other ad-hoc data collection on demand
"We spoke to many companies about using
forms that they create - then charge us per each registration.
We do so many workshops each year with 1000s of participants.
These were not good options for us. We collect huge amounts
of data every year from our affiliates. Now we will be able
to capture this data into a form and download it into an Access
database with ease. This will be much better for our affiliates
as well as for us."
"I would recommend FormRouter. I did a
lot of research for a form solution before I found FormRouter.
They are the most affordable and I love the fact that I can
create my own forms at any time. "
Karen Robinson, Program Coordinator
The Carolinas Center for Hospice and End of Life Care